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The Dos and Don’ts of Remote Mentorship

“Remote mentorship has its own rules—are you following them?”

As hybrid and remote work environments continue to evolve, so does the way we mentor. Remote mentorship has emerged as one of the most accessible and scalable forms of career development, connecting people across industries, time zones, and cultures. But succeeding in this space isn’t just about showing up on Zoom—it requires intentionality, structure, and a shift in approach.

Research by Harvard Business Review shows that remote mentorship can be just as effective as in-person mentorship—when there’s a clear framework for communication, accountability, and relationship-building (https://hbr.org/2021/10/how-to-make-mentorship-more-effective). Done right, remote mentorship can expand access, reduce bias, and strengthen outcomes for both mentors and mentees.

Here’s your go-to list of what to do—and avoid making remote mentorship thrive:

Dos of Remote Mentorship (What Works):

✔️ Use Video Calls

Facial expressions, body language, and tone help build trust quickly. Whenever possible, opt for video over audio. A study by Forbes notes that visual communication increases emotional connection and collaboration—key ingredients in mentorship.

✔️ Communicate Often

Don’t let too much time pass between interactions. Whether it’s a short check-in or a shared article, ongoing communication keeps the relationship active and top of mind. Consider using Slack, email, or even voice notes to keep the dialogue flowing in between scheduled sessions.

✔️ Set Clear Goals

Remote mentorship thrives on direction. Define your learning objectives and milestones early on. Use shared documents or tools like Notion, Google Docs, or Trello to track progress. According to the Center for Creative Leadership, goal setting in mentorship increases mentee satisfaction and measurable outcomes.

✔️ Create a Feedback Loop

Build space into the relationship for mutual feedback. Ask, “What’s working well for you?” or “Is there anything you’d change about how we’re working together?” Feedback fosters improvement, alignment, and deeper trust over time.

Don’ts of Remote Mentorship (What to Avoid):

🚫 Don’t Skip Personal Connection

Remote work doesn’t mean being robotic. Take the time to ask your mentor or mentee how their day is going. Celebrating small wins, acknowledging progress, or simply checking in on life outside of work helps foster a meaningful human connection, making the mentorship more resilient and effective.

🚫 Don’t Overwhelm Your Mentor

Be respectful of time and energy. Come prepared with a short list of questions or discussion points. Brevity and clarity signal professionalism and increase the chances of productive conversations.

🚫 Don’t Ignore Time Zones

This one’s simple but crucial: use tools like Calendly or World Time Buddy to avoid confusion and late-night meetings. Being mindful of scheduling differences shows respect and consideration, building trust over time.

🚫 Don’t Let Sessions Drift Without Follow-Up

A great conversation is only as powerful as what happens next. Always summarize takeaways and the next steps. Without clear follow-up, even the best mentorship moments can get lost in the shuffle.

Example: A Cross-Industry, Cross-Continent Success Story:

John, a senior professional in Quality Assurance in the medical device industry, was matched remotely with Maria, a rising IT project coordinator based in Australia. Although they worked in different sectors, their shared interest in operational systems and compliance provided common ground.

They agreed to meet twice a month via Zoom, using a shared Google Doc to track goals and insights. Between meetings, they exchanged relevant industry articles and voice notes through WhatsApp. Despite being 5,000 miles apart, their mentorship thrived due to clear expectations, a strong rapport, and effective use of tools.

Maria gained confidence in cross-functional communication, while John expanded his understanding of agile methods in tech projects—a true win-win.

summary:

Remote mentorship works—when done with intention. By embracing tools, setting expectations, and prioritizing personal connections, remote mentorship becomes more than a backup plan—it transforms into a gateway for global growth and lifelong learning.

Whether you’re a mentor or a mentee, these small adjustments can make a significant difference.

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